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Privacy Policy

Last Updated:

Smryxellvod ("we," "our," or "us"), a handmade products business located in Gaithersburg, Maryland, United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our handcrafted décor, toys, and accessories. This policy complies with applicable United States federal and Maryland state privacy laws, including the Federal Trade Commission (FTC) guidelines for online businesses.

Information We Collect

Smryxellvod, operating from our workshop at 9 Grand Corner Ave, Gaithersburg, Montgomery County, Maryland 20878, United States, collects information that you provide directly to us when you:

  • Place an order for our handmade décor items (including wall art, table centerpieces, decorative bowls, and home accessories), handmade toys (fabric dolls, wooden toys, and educational play items), or handcrafted accessories (jewelry, bags, and personal items)
  • Contact us through our contact form, by phone at +12404288797, or via email at info@smryxellvod.world
  • Request information about custom orders for personalized décor pieces, custom-sized toys, or monogrammed accessories
  • Interact with our website, browse our handmade product collections, or communicate with our customer service team in Maryland
  • Subscribe to receive updates about new handmade product collections, artisan workshops, or special offers on décor, toys, and accessories

The types of information we may collect include:

  • Name and contact information (email address, phone number, mailing address within the United States, including street address, city, state, and ZIP code for shipping handmade products)
  • Payment information (credit card details, billing address) processed securely through our US-based payment processor in compliance with PCI DSS standards and US payment regulations
  • Order history and product preferences for handmade décor, toys, and accessories, including which artisan collections you've viewed or purchased
  • Shipping addresses within the United States (we currently ship handmade products only to addresses within the 50 US states)
  • Website usage data, cookies, and analytics information related to your browsing behavior on our handmade products website
  • Custom order specifications, including size preferences, color choices, and personalization details for handmade items

How We Use Your Information

As a United States-based business located in Gaithersburg, Maryland, specializing in handmade décor, toys, and accessories, we use the information we collect to:

  • Process and fulfill your orders for handcrafted products manufactured in our Maryland workshop, including coordinating with US-based shipping carriers (USPS, UPS, FedEx) to deliver décor items, toys, and accessories to addresses within the United States
  • Communicate with you about your orders, custom handmade product requests, shipping updates, and our artisan collections of décor, toys, and accessories
  • Send you updates about new handmade product collections, artisan workshops in Maryland, special offers on décor and toys, and company news (with your explicit consent, in compliance with the US CAN-SPAM Act and Maryland state email marketing regulations)
  • Improve our website functionality, handmade product offerings, artisan workshop operations, and customer service experience for US customers
  • Comply with federal laws (including FTC regulations, COPPA for handmade toys, and US consumer protection laws) and Maryland state legal obligations (including Maryland Consumer Protection Act and state privacy regulations)
  • Maintain business records as required by US Internal Revenue Service (IRS) tax regulations, Maryland state tax requirements, and federal business compliance standards
  • Customize handmade products according to your specifications, including personalized décor pieces, custom-sized toys, and monogrammed accessories
  • Analyze customer preferences for handmade décor, toys, and accessories to improve our artisan collections and workshop operations in Gaithersburg, Maryland

Information Sharing and Disclosure

Smryxellvod does not sell, trade, or rent your personal information to third parties. As a small business specializing in handmade décor, toys, and accessories, we value your trust and privacy. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our website and conducting our business, such as payment processors (compliant with PCI DSS standards), US-based shipping carriers (USPS, UPS, FedEx), and website hosting services located in the United States
  • When required by federal or Maryland state law, court order, or legal process
  • To protect our rights, property, or safety, or that of our customers, in compliance with US law enforcement requirements
  • In connection with a business transfer, merger, or acquisition, subject to notification requirements under US business law
  • With your explicit consent for specific purposes related to your handmade product orders

All third-party service providers operating in the United States are contractually required to maintain the confidentiality of your information and use it only for the purposes we specify, in compliance with US data protection standards.

Data Security

Smryxellvod implements appropriate technical and organizational measures in compliance with US data protection standards, including FTC guidelines and Maryland state data security requirements, to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems, hosted on US-based servers, are designed to meet industry standards for secure data handling, including encryption of payment information and secure storage of customer data for our handmade products business. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting US residents who have purchased our handmade décor, toys, or accessories, we will comply with applicable state notification laws (including Maryland's data breach notification requirements) and federal notification requirements under applicable US privacy regulations.

Your Rights and Choices

As a consumer in the United States, you have certain rights regarding your personal information. Depending on your state of residence, you may have the right to:

  • Access and receive a copy of your personal information we hold
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt-out of marketing communications (you can unsubscribe at any time)
  • Request information about how we share your data with third parties
  • File a complaint with relevant US consumer protection agencies if you believe your privacy rights have been violated

Maryland residents may have additional rights under state privacy laws. To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic for our handmade products business, and understand user preferences for décor, toys, and accessories. These technologies help us improve our website functionality and provide better service to customers across the United States. You can control cookie preferences through your browser settings. For detailed information about our cookie practices, including types of cookies used for our e-commerce platform, please see our Cookie Policy.

Children's Privacy

Our website and handmade products (including décor, toys, and accessories) are not directed to children under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), a US federal law enforced by the FTC, we do not knowingly collect personal information from children under 13. While our handmade toys (fabric dolls, wooden toys, educational play items) may appeal to children, our website and ordering process are designed for adults purchasing these items. Parents and guardians in the United States may purchase our handmade toys for children, but all transactions must be completed by adults. If you believe we have inadvertently collected information from a child under 13 in the United States, please contact us immediately at our Gaithersburg, Maryland location so we can delete such information in compliance with COPPA requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Smryxellvod
9 Grand Corner Ave
Gaithersburg, MD 20878, United States
Phone: +12404288797
Email: info@smryxellvod.world

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About Smryxellvod

Creating beautiful handmade products with passion and care. Each piece is crafted to bring joy and warmth to your home.

Contact Information

9 Grand Corner Ave, Gaithersburg, MD 20878, United States

Phone: +12404288797

Email: info@smryxellvod.world

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